|
"Oh, what a great gift we would have if we could only
see ourselves as others see us."
- Robert Burns, 1785
What is 360-Degree Feedback?
Historically, individuals typically received developmental feedback only from their manager. 360-degree feedback is a process that solicits feedback from multiple sources, including the manager, peers, direct reports and oneself.
The "all around" nature of the process gives 360-degree feedback its name. Compiling the feedback from these different sources into one report enables individuals to view the gaps between self-perception and the perceptions of others. With the guidance of an experienced performance coach, individuals analyze their results and utilize the findings to create an action plan for personal and professional development.
Team Builders Plus can assist you throughout all phases of the 360-degree feedback process. Our experts can help you to design an appropriate survey, administer data collection, generate individual & group reports, and provide performance coaching.
Team Builders Plus 360 services include:
Survey design: Team Builders Plus can utilize your existing survey or we can create a client-specific survey that fits your needs. Our survey design experts will link your leadership competencies, values, and development goals to the survey design. Of course, we can also assist you in choosing one of our pre-designed surveys that can be personalized to your situation.
360 orientation: We understand that 360 can create apprehension for both raters and feedback recipients. While raters may be concerned that their ratings will not be kept confidential, feedback recipients worry about what will happen with the results. The 45-minute 360 orientation teaches people about the 360 process and provides guidance on writing useful feedback. The orientation creates a comfortable and successful process in which raters provide honest feedback and recipients gain the full developmental power of the process.
Survey administration: Team Builders Plus provides a cost-effective and user-friendly process for administering the 360 process. From initial set-up, posting the survey online, notifying participants via e-mail, collecting & collating data, to printing reports we ensure that the process runs smoothly and efficiently.
Summary reports: Each feedback recipient will receive their confidential results within days of the project closing date. Reports include numeric ratings and comments for each and every survey item. Organizational reports provide management with an overview of overall group issues. This data can be used to drive training initiatives and organizational development activities.
Performance coaching: Each feedback recipient will engage in a series of one-on-one interactions with a Team Builders Plus experienced performance coach. Our performance coaches are experts at guiding people through the 360 summary report to help them identify underlying needs and challenges. By capitalizing on strengths, individuals will establish concrete goals and action plans to improve development needs.
Reassessment: Feedback recipients are re-evaluated nine to twelve months after the initial assessment. This data provides individuals with a progress report and drives next-level development.
To discover how the Team Builders Plus 360 Process
can help turn a good company into a great one...
For additional 360 information, check out 360-DegreeFeedback.com, the Team Builders Plus sponsored site that contains information and downloadable demos of the 20/20 Insight GOLD®, a computer-based, multi-rater assessment tool that allows you to gather data and generate reports based on individual, group and organizational performance. |
