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Management Training


Developing Performance Standards

Individuals can meet expectations when they are clearly defined. Developing Performance Goals & Standards provides the tools necessary to align the individual with the performance requirements of the organization. With its focus on logical processes and reasonable commitments, this session can help even experienced managers build a more effective process for goal creation, clear work standards, and better job performance. By using a certain process with their team members, managers demonstrate their commitment to an open and consistent performance improvement process.

This course will help managers and team leaders to establish specific, result-oriented and time-bound objectives. This session also helps participants to create performance standards that are measurable and attainable. Given that people support what they help to create, leaders will learn how to obtain commitment by working with team members to establish performance standards. Individuals will learn how to gain team member commitment and monitor progress to hold individuals accountable for achieving desired results.

 

Course Impact

Managers and leaders will be able to:

  • Build team member commitment through collaborative planning of performance goals.
  • Align team members with key business goals and priorities through focused goals and standards.
  • Assure the clarity and measurability of performance goals and objectives through SMART-based standards.
  • Achieve high quality, on-time performance through team members able to judge and self-correct their work.
  • Observe, coach, support and evaluate performance through clear, measurable performance standards.