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Management Training


Effective Discipline

Fortune Magazine says failure to manage low performers is the #1 reason why leaders fail. They added that 87% of employees say low performing coworkers hurt their productivity and make them want to quit. Disciplining team members is one of the most difficult tasks for many team leaders.

Effective Discipline provides the tools necessary to dramatically reduce problem behaviors. By involving team members in performance discussions and gaining their commitment to behavioral change, managers can turn a potentially negative interaction into a positive developmental step.

This session helps leaders create an environment that encourages self-discipline. This process utilizes behavioral modeling techniques that provide team leaders with the skills to motivate individuals and teams. Participants observe and practice the proper techniques of Effective Discipline and learn to guide team members to define problems and create their solutions.

 

Course Impact

Managers and leaders will be able to:

  • Use the techniques of effective discipline to eliminate problem behavior.
  • Communicate concerns in terms of behavior rather than perception or opinion.
  • Minimize defensiveness and focus on solutions.
  • Reduce conflict avoidance behaviors that undermine team morale, impact perceived fairness and impede overall productivity.
  • Review performance to make sure the problem is resolved.
  • Recognize the importance of team member participation in defining the problems and solutions.