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Management Training


Essential Skills of Communicating

Leaders must be effective communicators if they are to be successful. The foundation of good communication is creating a supportive environment that encourages the free and open exchange of ideas, thoughts, and opinions.

Essential Skills of Communicating focuses on improving two-way communication between leaders and others throughout the organization. By managing one’s own non-verbal behaviors, leaders will increase the power of their message.

This course provides the tools necessary to develop clear, concise messages that are receiver-focused. By targeting communication as a two-way process, the program can help even experienced managers improve their listening skills as well. This course will help develop leaders into effective communicators who get results.

 

Course Impact

Managers and leaders will be able to:

  • Understand that communication is a two-way process.
  • Construct clear, concise messages in the interest of the listener.
  • Manage nonverbal behaviors to reinforce the intent of messages.
  • Listen actively to improve communication.
  • Create a climate of open communication, which increases team member motivation and commitment.