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Management Training


Improving Work Habits

A truly effective team leader immediately addresses poor work habits in a supportive, non-threatening manner. Managers deal with many tough day-to-day issues, such as absenteeism and lack of professional conduct.

Improving Work Habits provides the tools necessary to recognize and address poor work habits – even those of a team member who may be successful in his or her job. By focusing on the negative behavior and gaining the individual’s acceptance and commitment to change, the manager effectively addresses the issue before it develops into a disciplinary problem for everyone on the team.

This course allows managers to deal with unsatisfactory habits as soon as they are recognized. Participants will be able to differentiate between job performance issues and work habit issues. Individuals will be able to increase team member accountability by getting team members to commit to a clear plan of action and review progress regularly.

 

Course Impact

Managers and leaders will be able to:

  • Recognize the difference between job performance and work habits. Managers will understand that a work habits discussion is not coaching and requires different skills for successful resolution.
  • Understand that unsatisfactory work habits must be dealt with quickly and effectively before they require disciplinary action.
  • Explain clearly and specifically the nature of the team member’s unsatisfactory work habit while focusing on behaviors rather than attitude.
  • Use an action plan and ongoing reviews to help team members improve work habits and demonstrate personal accountability.