Pareto's Principle - The 80-20 Rule
by F. John Reh
In 1906, Italian economist Vilfredo Pareto created a mathematical formula to describe the unequal distribution of wealth in his country, observing that twenty percent of the people owned...
The concept of continuous learning has become quite prominent over the past five years. Organizations are changing rapidly. Therefore, it's difficult to find any approach to doing anything in organizations that...
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Crucial Conversations: Tools for Talking When Stakes Are High
by Kerry Patterson, Joseph Grrenny, Ron McMillan, Al Switzler, Anna Fields
"Crucial" conversations are interpersonal exchanges at work or at home that we dread having but...