7 Ways to Get Your Customers Saying "Wow!"
By Rob Warlow
Just imagine. You have walked out of a shop or put down the phone after purchasing something and your immediate reaction is “Wow!” How do you feel? Excited; satisfied; fulfilled …
Top 7 Methods to Empower Employees
By Chris Anderson
How many times have you asked someone to do something like ''draw up a plan for such and such project''? Your employee completes the plan, but then you say...
The American Institute of Stress reports that U.S. companies spend $150 billion annually due to stress. Worldwide, one out of every five workers admits...
Recommended Reading:
Blink : The Power of Thinking Without Thinking
by Daniel Goleman
Business leaders and outstanding performers are not defined by their IQs or even their job skills, but by their "emotional intelligence": a set of competencies that distinguishes how people manage feelings, interact, and communicate. This book explains what emotional intelligence is and why it counts more than IQ or expertise for excelling on the job. It details 12 personal competencies based on self-mastery (such as accurate self-assessment, self-control, initiative, and optimism) and 13 key relationship skills (such as service orientation, developing others, conflict management, and building bonds).
Team Builders Plus has joined forces with I Glide Tours & Rentals, LLC, to create an exciting new team building program, Segway to High-Performance Teamwork. This partnership allows organizations to develop teamwork while having a unique and memorable experience. The program allows participants to build trust, improve communication, and enhance teamwork while riding a Segway® Human Transporter, a high-tech self-balancing transportation devise.
By the numbers:
Companies that consistently paid attention to their leadership culture over time enjoyed:
*Revenue increases of:
682% vs. 166%
*Stock price increases of:
901% vs. 74%
*Net income increases of:
756% vs. 1%
*Job growth of:
282% vs. 36%
Management development doesn't
cost you money; it
makes money in translated performance.
-
Corporate Culture and
Performance by
John Kotter and James
Heskett
Words of Wisdom:
"A creative man is motivated by the desire to achieve, not by the desire to beat others." - Ayn Rand (1905-82)
Russian-born American writer, "The Fountainhead
